Account Management
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Error sending pin to requested method. If you do not have your personal email/mobile phone on file, please contact someone in MIS/IT to reset your password.
Password Reset Form

User Name:  

Social Security Number:  

Birth Date (mm/dd/yyyy):  //

New Password:  

Confirm Password:  

Group:  

Pin Number:  

Please type the characters displayed above:



Problems or Questions?
Having difficulties resetting your password, or just need a question answered? Please contact the MIS/IT department for help or call 318-345-9025!

Resetting your password:
Your pin number is only active for 5 minutes, so it is important you are able to access your personal email and/or personal mobile phone. Once you receive the pin number, you can proceed to change your password. The PIN number will be a random 7 digit number that is unique to you.

Rules for creating a password.

  • Make your passwords as long as possible. We require that your password must be 12 characters long with a minimum of 1 upper-cased letter, 1 lower-cased letter and 1 number.
  • It is best to use as many different characters as possible and not to use any personal information in the password.
  • Everyone is required to change their password every 105 days.

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7500 Millhaven Road, Monroe, LA 71203   (866) 500-LDCC   (318) 345-9000